Accessibility Statement

ECTFCU is committed to providing an accessible and inclusive experience for all members and visitors, including individuals with disabilities. We believe everyone should be able to access our financial information, products, services, and digital resources with ease.

Our Commitment to Accessibility

We are continually working to improve the accessibility and usability of our website and strive to follow recognized accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Our ongoing accessibility efforts may include:

Accessibility is an ongoing effort, and we regularly evaluate opportunities to improve the experience for all users.

Need Assistance?

If you experience difficulty accessing any part of our website or need assistance accessing information, products, or services, please contact ECTFCU.

Phone: 973-748-8847
Email: info@ectfcu.org

When contacting us, please provide a description of the accessibility issue you experienced and, if possible, the page or feature where you encountered the issue. We will make reasonable efforts to provide the information, product, or service you need through an accessible alternative and to address accessibility concerns.

Third-Party Websites

Our website may contain links to third-party websites, applications, documents, or services that are not owned or controlled by ECTFCU. While we encourage our third-party providers to offer accessible digital experiences, ECTFCU cannot control or guarantee the accessibility of third-party content or services.

If you experience an accessibility issue with a third-party service accessed through our website, please contact us so we can assist you when possible.

Feedback

We welcome feedback about the accessibility of our website. If you have questions, suggestions, or encounter an accessibility barrier, please contact us using the information above. Your feedback helps us continue improving the digital experience for all members.